Sinclair Voicenet

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In our sector a robust and scalable total call recording solution which can reliably handle large call volumes is essential for regulation and client compliance. NICE call recording platforms designed, installed and maintained by Sinclair Voicenet, over 6 years of operation, have provided our business with a high level of dependability. We are currently implementing our third generation of NICE platform (Perform 3.1) with Sinclair Voicenet and are happy to say we are enjoying the same high level of project management and technical expertise that we received on our first implementation.

Craig McKechnie

Telecoms Manager

BCWGroup PLC

Welcome to Sinclair Voicenet

Established in 1967, Sinclair Voicenet Limited is a UK-based and privately owned solutions provider for multimedia recording, quality management, customer interaction analytics and workforce management applications.

We are a platinum partner of the leading Insight from Interactions vendor NICE Systems. Our fully accredited experts work directly with clients across Financial Services, Public Sector and Contact Centres to understand their business requirements and design and deliver the right solutions to address the company’s needs on time and within budget.  Whether simple or bespoke, our solutions enable companies to comply with regulations, reduce risk mitigation and provide their customers with superior customer experience that allows them to not only protect their business but continue to grow even through uncertain times.

With over 40 years of experience, and over 400 customers, our exceptionally skilled technical and consulting teams provide more than just an “end to end” service.  We build a customer partnership which, when combined with our unrivalled service flexibility and consulting services delivers a true return on investment and exceeds expectations for today and the future.

At Sinclair Voicenet we take pride in being a trusted, reliable and experienced company that delivers a personalised approach to service and support as an extension of our customers business.